How to remove AssistiveAnalog (Mac)

By viewing this article, visitors will gain knowledge on how to protect the Mac system from AssistiveAnalog adware. To get rid of the mentioned threat, included on this page are Removal Tool, Steps for Manual Removal, and cleaning the Homepage and Search of compromised browser program.

AssistiveAnalog app is a browser extension that offers enhancement to Mac users online searching and browsing. Such wonderful propose is according to its presented dialog box during installation. However, Mac security experts pointed out that it is included in the category of potentially unwanted application (PUP) and an adware.

How AssistiveAnalog infects Mac?

AssistiveAnalog is commonly added to the internet browser application through its own tricky ways. Thus, it may run as an extension to Chrome or Safari even though you did not request for it. As observed, ad-supported program as AssistiveAnalog is usually concealed along with freeware, shareware, or other suspicious software. To some degree, individuals behind AssistiveAnalog will spend some dime to promote the application on various ad campaigns especially on aggressive redirects and pop-ups. Mac users can also accidentally install AssistiveAnalog app if they were lured to download and install a fake software update as shown in the image below.

Screenshot of AssistiveAnalog

AssistiveAnalog search hijacker

When AssistiveAnalog is completely loaded on the computer, it is able to alter the browser settings. This malware may keep the browser to get redirected to unknown websites, or other location that contains intrusive ads and harmful files. It may allow a range of commercial items to be injected on the affected browser program that lures Mac users to download similar adware as DigitalSearchPlatform, WebBoostSeach, and so on. Due to such actions, its presence will certainly affect to your Internet surfing activity and may influence the overall system performance. Worst, the adware is going to disable browser preferences by stating that it is “Managed by your organization“.

AssistiveAnalog adware holds intrusive and mischief actions once installed on the computer. On the other hand, Mac users may still avoid the accidental acquisition of this app. It is important to be cautious, especially when downloading and installing freeware or shareware. Being more attentive while setting up the program is crucial to ensure that there is no unnecessary program installed aside from your chosen app. In the case that AssistiveAnalog have secretly penetrated the Mac computer, you can remove the threat by executing the guide as instructed below. Be sure to scan the Mac computer with efficient virus and malware removal tools.

Procedures to Remove AssistiveAnalog from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer.

Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like AssistiveAnalog. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads its latest virus definition updates and click on "Start Combo Scan" to start removing AssistiveAnalog.

Combo Cleaner Scanner

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 1 : Delete AssistiveAnalog from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find AssistiveAnalog or any unwanted program.

Delete Unwanted App

4. Drag AssistiveAnalog to Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to AssistiveAnalog

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located AssistiveAnalog, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed AssistiveAnalog

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.AssistiveAnalog
  • unknown.download.plist
  • unknown.ltvbit.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may masks the actual name with following:

- Assistive Analog

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing AssistiveAnalog to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- Assistive Analog

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to AssistiveAnalog adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including AssistiveAnalog.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, AssistiveAnalog is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5 : Remove AssistiveAnalog from Homepage and Search

Safari

- Open your Safari browser.
- Go to Safari Menu located on upper left hand corner, and then select Preferences.
- Under General tab, navigate to Default Search Engine section and select Google or any valid search engine.
- Next, be sure that "New Windows Open With" field is set to Homepage.
- Lastly, remove AssistiveAnalog from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open Chrome browser.
- Type the following on the address bar and press Enter on keyboard : chrome://settings/
- Look for 'On Startup' area.
- Select 'Open a specific page or set of pages'.
- Click on More Actions and select Edit.
- Enter the desired web address as your home page, replacing AssistiveAnalog. Click Save.
- To set default search engine, go to Search Engine area.
- Click on 'Manage search engines...' button.
- Go to questionable Search Engine. Click on More Actions and Click 'Remove from list'.
- Go back to Search Engine area and choose valid entry from Search engine used in the address bar.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- On Startup area, select 'Show your home page' under 'When Firefox starts' field.
- Under Home Page field, type the desired URL to replace AssistiveAnalog settings.
- To configure default search engine, select Search on left sidebar to display settings.
- Under Default Search Engine list, please select one.
- On the same page, you have an option to Remove unwanted search engine.

Optional : If unable to change browser settings, execute these steps:

Some user complains that there is no way to change browser settings because it is grayed out by AssistiveAnalog. In such situation, it is important to check if there is unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select AssistiveAnalog or any relevant profile from the left pane. See image below.

Remove Profile

4. At the bottom of this window, click minus [-] button to delete the account. Please refer to image above.

5. Close the Profiles window and open the affected browser to change all settings associated with AssistiveAnalog.

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