AdjustableIndexer Adware Removal (Mac)

AdjustableIndexer is a browser extension for Mac OS that purports to improve user’s online search and browsing experiences. However, the Mac user should be aware that the main goal of this dubious program is to generate online revenue from its excessive display of advertisements once running on the infected internet browser. This adware can infect popular Internet applications such as Safari and Google Chrome. However, recent observations and reports imply that this virus is focusing on Google Chrome, and some Mac users are seeking the removal of AdjustableIndexer.

Sources of AdjustableIndexer infection

Most of the victims do not know that the potentially unwanted application (PUA) was able to enter their Mac computer through hoax bundling software. AdjustableIndexer and similar questionable browser extensions such as AvailableForward and FindResultsTool are usually installed during freeware loading, which contains hidden adware. The source of this questionable free program is obviously not the official Apple website and store, but the servers that dress up as a legitimate application provider. There are also instances where aggressive pop-up ads offering free software downloads or crucial Adobe updates (see image below) have been successful in convincing Mac users to obtain the app. By using deceitful tactics and striking features that it possesses, it is sad to say that many Mac users fall victim to AdjustableIndexer.

Screenshot of AdjustableIndexer Installer

More about AdjustableIndexer app

When installed, the risk of AdjustableIndexer will be displayed instantly. The Mac system begins to issue a warning about the needed privileges as the adware tries to acquire them along with the Internet browser data it aims to collect. Per the pop-up, AdjustableIndexer is going to record crucial information like username, IP address, and so on. Furthermore, and possibly because of its redundant features in controlling the browser application, Chrome or any infected program may become reactive or end up crashing.

In summary, there is no clear incentive to let AdjustableIndexer stay on the computer while Mac users suffer from various software issues and outages. As a result, it is strongly suggested to get rid of this adware as soon as possible and restore the browser to its previous normal working condition. The complete guide for performing the appropriate removal of AdjustableIndexer is described in the next section.

How can you prevent this adware infection?

To prevent AdjustableIndexer infections on your Mac, it’s crucial to practice safe browsing habits. First and foremost, be cautious when downloading and installing software from the internet. Stick to reputable sources, such as the Mac App Store or the official websites of trusted Mac software developers. Avoid downloading applications from pop-up ads or unfamiliar websites, as these can often be sources of adware.

Additionally, keep your Mac’s operating system and applications up-to-date to benefit from the latest security patches and improvements. Enable the built-in macOS Gatekeeper feature, which helps protect your system by allowing only apps from the App Store and identified developers to be installed. Also, activate a reliable and updated antivirus or anti-malware software specifically designed for Macs to provide an additional layer of defense against potential adware threats.

Procedures to Remove AdjustableIndexer from Mac

This area contains comprehensive procedures to help you remove adware and potentially unwanted program from the computer. Guide on this page are written in a manner that can be easily understand and execute by Mac users.

Quick Fix - Scan the Mac Computer with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware, malware, and PUP's. Moreover, it can get rid of adware like AdjustableIndexer. You may need to purchase the full version if you want to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

Install Combo Cleaner

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until your antivirus downloads its latest virus definition updates.

6. Next, click on "Start Combo Scan" to start removing AdjustableIndexer.

Combo Cleaner Scanner

7. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable manually removing malicious objects associated with the threat.

Step 1 : Delete AdjustableIndexer from Mac Applications

1. Go to Finder.

2. On the menu, click Go and then, select Applications from the list to open Applications Folder.

3. Find AdjustableIndexer or any unwanted program and suspicious item. It may also disguise itself as a different file with random names.

Delete Unwanted App

4. Drag the suspicious file to the Trash Bin to delete the application from Mac.

5. Right-click on Trash icon and click on Empty Trash.

Step 2 : Remove Browser Extensions that belongs to AdjustableIndexer

1. Locate the add-on or extension that is relevant to the adware. To do this, please follow the following depending on affected browser.

Safari - Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome - Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox - Choose Add-ons from the Menu. Look at both the Extensions and Plug-ins lists when it opens a new window.

2. Once you have located AdjustableIndexer, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 3 : Delete Malicious Files that have installed AdjustableIndexer

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.AdjustableIndexer.plist
  • unknown.service.plist
  • unknown.system.plist
  • unknown.download.plist
  • unknown.update.plist

The term unknown is just a representation of the actual malware name. Attackers may use the following file names:

- AdjustableIndexer, (random characters).plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing AdjustableIndexer to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option+Command+4

Important: Take note of all the suspicious files as you may also delete the same item on another folder as we go on.

5. Drag all suspicious files that you may find to Trash.

6. Please restart the computer.

7. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

8. Look for any suspicious items that are similar to the ones in Step 4. Drag them to the Trash.

9. Repeat the process on the following non-hidden folders (without ~):

/Library/LaunchAgents
/Library/LaunchDaemons
/Library/Application Support

10. Lastly, go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

- AdjustableIndexer

Optional : For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Apps

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to AdjustableIndexer adware.

Step 4 : Double-check with MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download the most recent version if one is available. This is necessary for finding recent malware threats, including AdjustableIndexer.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on the Scan button to start scanning your Mac computer.

MBAM for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, and AdjustableIndexer is surely part of it. Be sure to select all items in the list. Then, click the Remove button to clean the computer.

Step 5 : Remove AdjustableIndexer from Homepage and Search

Safari

- Open your Safari browser.
- Go to the Safari Menu located in the upper left-hand corner, and then select Preferences.
- Under the General tab, navigate to the Default Search Engine section and select Google or any valid search engine.
- Next, be sure that the "New Windows Open With" field is set to Homepage.
- Lastly, remove AdjustableIndexer from the Homepage field. Replace it with your preferred URL to be set as your default homepage.

Google Chrome

- Open the Google Chrome browser.
- Input the following on the address bar and press Enter on the keyboard : chrome://settings/
- Look for 'On Startup' area on the sidebar.
- Select 'Open a specific page or set of pages'.
- Choose the unwanted homepage, and click on Ellipses (three dots) and select Edit.
- Enter the desired web address as your homepage, replacing the AdjustableIndexer setting. Click Save.
- To set the default search engine, go to the Search Engine area from the sidebar link.
- Click on 'Manage search engines...' button.
- Select the questionable Search Engine and click on Ellipses (three dots). ClickDelete. to remove it from the list.
- Go back to the Search Engine area and choose a valid entry (i.e., Google) from 'Search engine used in the address bar'.

Mozilla Firefox

- Run Mozilla Firefox browser.
- Type the following on the address bar and hit Enter on keyboard : about:preferences
- Click Home on the sidebar area.
- Under "New Windows and Tabs", you may choose Firefox Home (Default) or Custom URLs. - Input the desired URL to replace AdjustableIndexer settings if you chose Custom URLs.
- To configure default search engine, select Search on the sidebar to display the settings.
- Under the Default Search Engine list, please select one (i.e., Google).
- On the same page, you have the option to Remove unwanted search engines.

Optional : If you are unable to change browser settings, execute these steps:

Some users complain that there is no way to change browser settings because they are grayed out by AdjustableIndexer. In such a situation, it is important to check if there is an unwanted profile. Please do the following:

1. Quit any running applications and launch System Preferences from your Dock.

2. Under System Preferences, click Profiles.

3. Select AdjustableIndexer or any relevant profile from the left pane. See the image below.

Remove Mac Profile

4. At the bottom of this window, click the minus [-] button to delete the account. Please refer to the image above.

5. Close the Profiles window and open the affected browser to change all settings associated with AdjustableIndexer.

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