Remove SweetIM Toolbar and search.sweetim.com Home Page

By | Posted on August 9, 2013 | Updated on January 18, 2014

SweetIM is a code that can help computer users used various emoticons on instant messaging programs. As you may know, a quite number of computer users are fond of having the software on the machines. It is really fond to use SweetIM on chat programs, giving you quick access to several icons not supplied on bare messaging software.

Sentiments of many users are not on this main program. It is rather on the plug-in that it may install on the browser without taking user’s permission first. For instance, SweetIM Toolbar gets loaded on the browser. Although there is a purpose for this, many users find it as an obstruction. In fact, SweetIM Toolbar is having surplus buttons and links that are not needed.

search.sweetim.com is another case of menacing presence from this adware. It is reported that links found on the search results can lead to virus or malware infection. search.sweetim.com may not have seamless security function like other search engine so you must use it with full caution.

There nothing safe than to use the web and other online services with minimal add-ons or extensions. It is also highly suggested to avoid installing unknown code on your browser to obtain optimal safety while browsing the Internet.

sweetim-search

Online Security Scanner Report for sweetim.com:

sweetim.com online security scanner report reveals that at least 3 malware was found. AVG Threat Labs identified Win/DHICUAWBMX, VBS/Heur, and Blackhole Exploit Kit on its 4 compressed pages. The deadliest among the 3 is VBS/Heur that can be found on the sub domain cdn.download.sweetim.com.

Although McAfee Site Advisor and Norton Safe Web gave sweetim.com a pleasant “No Security Issues” rating, many users have an impression that the site has adware, spyware, and viruses.

Norton SafeWeb No Issues Community Rating: 1.2/5.0 Updated: August 8, 2013
McAfee Site Advisor No Issues Feedback: Adware, Spyware Issues Updated: August 8, 2013
AVG Threat Labs Probably Safe Ratings: 197 Likes, 42 Dislikes Updated: August 8, 2013

How to Remove SweetIM Toolbar and Search

Stage 1: Scan the Computer with Sophos Virus Removal Tool

This rootkit and virus removal tool is free and easy to use. It scans, detects and removes any rootkit, malware as well as threat like SweetIM. The tool is powerful enough to find malicious items that are hidden on the computer.

1. Download Sophos Virus Removal Tool from the link below. Save the file to your Desktop so that we can access the file easily.
Sophos Virus Removal Tool Download Link

2. After downloading, navigate to the file location and double-click it. This will start the installation procedure. User Account Control will prompt if you want to run the program, click Yes to continue.

sophos_exe

3. On initial launch of the program, it will display a welcome screen as shown in the image below. Click Next to start the installation procedure.

sophos-welcome

4. Next, you need to accept the license agreement before Sophos Virus Removal Tool can be installed onto the computer. Choose ‘I accept the terms in the license agreement’. Then, click Next button.

sophos-license

5. On the next prompts, please click appropriate button to proceed. At the end of the installation process, it will display InstallShield Wizard Completed. Just leave the Launch Sophos Virus Removal Tool with a check mark. Then, click Finish.

6. The tool will download necessary updates so Internet connection is required at this point. Lastly, Sophos Virus Removal Tool displays the welcome screen.

sophos-update

7. Click on Start Scanning button to begin checking the system for presence of rootkit and virus. The tool reveals items that were found linked to SweetIM. It also detects and removes other malicious files.

sophos-startscan

Stage 2: Scan and Delete SweetIM with AdwCleaner

1. Download the tool called AdwCleaner from the location stated below.

Click here to download AdwCleaner (this will open a new window)

2. Once you have completed the download, please close all running programs on the computer.

3. Locate the file and double-click on adwcleaner_Ver.exe to start running the tool. Then, click on Scan button.

AdwCleaner

4. It searches for presence of harmful programs, plug-ins, add-ons, or any data that were found malicious and linked to SweetIM. You need to Clean all items detected by this tool.

5. Once scan is done, the tool may need to reboot your computer to finalize the cleaning process.

6. After reboot, AdwCleaner will display the log file of the recent scan.

Stage 3: Remove SweetIM Add-on and Cleanup the Browser

After the previous scans, you may have deleted SweetIM from the affected browser. This next step will ensure that no more module of adware will be left on the browser. This free tool scans and checks the browser for unwanted add-on and extension, and if found, Avast Browser Cleanup will give you a report and suggestion.

1. Download this free tool and save it to your desktop.
Avast Browser Cleanup Download Link (This will open in a new window)

2. Please install the program. Start the process by double-clicking on the executable file avast-browser-cleanup-sfx.exe.

3. When run, Avast Browser Cleanup performs a test on the browser. If unwanted entries were found, it will display a button ‘Remove all add-ons listed below and cleanup browser.’ You may remove all or delete one entry at a time.

Avast Browser Scanner

4. Avast Browser Cleanup will confirm before it permanently deletes the add-on. Please click Yes to proceed with the removal of SweetIM on the affected browser.

Stage 4: Cleanup Internet Browser’s Shortcut Link

One method that starts your home page to unwanted address like SweetIM is by integrating the link to browser’s shortcut link. On this section, we will discuss the proper removal of unwanted entries on shortcut link.

Cleaning Internet Explorer’s Shortcut Link:

1. Locate the shortcut icon for Internet Explorer and right-click on it.

2. Select Properties from the drop-down list. This method opens the Shortcut settings for Internet Explorer.

3. Under Target field, you will need to remove extra path pointing to search.sweetim.com. Please refer to image below.

shortcut-ie-sweetim

Cleaning Google Chrome’s Shortcut Link:

1. Locate the shortcut icon for Google Chrome and right-click on it.

2. Select Properties from the drop-down list. This method opens the Shortcut settings for Google Chrome.

3. Under Target field, you will need to remove extra path pointing to search.sweetim.com. Please see image below for your reference.

shortcut-chrome-sweetim

Cleaning Mozilla Forefox’s Shortcut Link:

1. Locate the shortcut icon for Mozilla Firefox and right-click on it.

2. Select Properties from the drop-down list. This method opens the Shortcut settings for Mozilla Firefox.

3. Under Target field, you will need to remove extra path pointing to search.sweetim.com. See screenshot image below.

shortcut-ff-sweetim

Optional: Alternative Method to Clean Up Internet Browser from SweetIM

Cleaning your internet browser from clutter and unwanted add-on/extension is a must when dealing with SweetIM. The procedure below discuss on resetting various browsers to its default state.

Reset Mozilla Firefox to Default

This section describes how to remove unwanted extension from Firefox that may be related to SweetIM. This process can fix many browser issues by restoring Firefox to factory settings without affecting your essential information (bookmarks, browsing history, passwords, and Internet cookies) on the browser. If you desire to remove only specific extension, you can view complete procedures here.

1. Navigate to Firefox menu at the top of the browser and access the Help area. Click on Troubleshooting Information.

2. A new tab will appear. You will notice a section on upper-right corner of the screen stating Give Firefox a tuneup. Click the Refresh Firefox button.

FF Reset

3. If confirmation window appears, click Refresh Firefox to continue.

4. Firefox browser will close and start the resetting process. When done, it will display a list of restored data. SweetIM should be gone by now. Click Finish to open a fresh version of Firefox.

Restore Internet Explorer to Default Settings

1. Open Internet Explorer and navigate to top menu. Click Tools, and then Internet Options.

2. Select Advanced tab on Internet Options window.

IE Reset

3. On lower part of the window, under Reset Internet Explorer Settings area, click the Reset button. Please see image for reference.

Your data like favorites, bookmark, and history will remain in the browser. However, this process may delete add-ons by SweetIM and other unknown objects. If you prefer to carry out the instructions manually, please see this specific procedure.

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