Remove Pronto Video Converter (Mac OS X)

By | Posted on February 11, 2016 | Updated on September 19, 2016

Pronto Video Converter is marketed as a useful tool for converting audio files. Unknown to many computer users, this program is a nasty code that lies beneath its core files. Computer security vendors deemed Pronto Video Converter as some kind of adware or potentially unwanted program (PUP) due to its unexpected installation of various adware.

People behind this adware tries to engage as many users into installing Pronto Video Converter into their computer especially those that are using Mac OS X system. Main goal behind this propagation is to generate profit as long as victims are using this product. Aside from integrating loads of unwanted software into the computer, Pronto Video Converter also displays advertisements. This will generate profit to gratify the developers.

Many computer users who got Pronto Video Converter into the PC are unaware how it gets installed. Little did they know that this program is also an outcome of adware infection. Pronto Video Converter is distributed as part of other malicious program that will install certain software into the system. It can get inside easily but removing or uninstalling the program is too complex. For this reason, we have provided a guide on this page to properly remove Pronto Video Converter including all hidden files and registry entries.

Pronto Video Converter

After the removal of this unwanted program, be sure to keep the computer safe by installing anti-malware product that is effective in blocking similar attacks. Moreover, avoid downloading unknown and suspicious program that usually carries malware like Pronto Video Converter.

Online Security Scanner Report for

Norton SafeWeb Not yet tested Community Rating: 0.0 Updated: Sept. 19, 2016
MCAfee Site Advisor Link is safe Feedback: No Data Updated: Sept. 19, 2016
AVG Threat Labs Currently safe Ratings: No Data UpdatedUpdated: Sept. 19, 2016

Procedures to Remove Pronto Video Converter Adware from Mac

Below is a simple procedure to help you get rid of Pronto Video Converter from Macintosh system. Removal of the adware on various browser is also included.

It is highly suggested that you carry out all the steps in exact manner to effectively get rid of malware.

Step 1: Remove Browser Extensions that belongs to Pronto Video Converter

1. Locate the add-on or extension that is relevant to the adware i.e. Pronto Video Converter, SearchAssist. To do this, please follow the following depending on affected browser.

Safari – Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome – Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox – Choose Add-ons from the Tools menu. Look at both the Extensions and Plugins lists when it opens a new window.

2. Once you have located Pronto Video Converter, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 2: Force Quit the Application:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit. In this case, try to look for Pronto Video Converter or Genieo.

Force Quit Locked Files

3. Click on Force Quit button.

4. Proceed to the next steps to delete files and malicious objects.

Step 3: Delete Malicious Files that have installed Pronto Video Converter

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.


2. Go to your Finder. From the menu bar please select Go > Go to Folder…

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.Pronto Video Converter.agent
  • com.Pronto Video Converter.engine.plist
  • com.Pronto Video Converter.macextension.plist
  • com.Pronto Video Converter.completer.update.plist

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing the Pronto Video Converter to be present on your Mac. Arranging all items to see the most recent ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4
5. Drag all suspicious files that you may find to Trash.

6. Repeat Step 2, numbers 1-5 procedures on the following folder (without ~):


7. Please restart the computer.

8. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

9. Look for any suspicious items that are similar to the ones in Step2, number 4. Drag them to the Trash.

10. Go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

  • com.Pronto Video Converter.Installer
  • com.genieoinnovation

Step 4: Scan the System with Adware Removal Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including Pronto Video Converter.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, Pronto Video Converter is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 5: Remove Pronto Video Converter from Safari Home Page and Search

1. Open Apple menu and select Force Quit. You can also press Command + Option + Esc on the keyboard to access this feature.

2. From the list of applications, select Safari, and then click on Force Quit button. Wait for Safari browser to close.

Force Quit Safari

3. Now, hold down Shift key and launch Safari. Do this to avoid opening any unwanted window from Pronto Video Converter.

4. Go to Safari Menu located on upper left hand corner, and then select Preferences.

5. Under General tab, type the desired URL on Home Page area.

6. To set the default search engine, please go back to Safari Preferences.

7. Click on Search and select the desired search engine from the list to override Pronto Video Converter custom search engine.

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