How to Remove LiveShoppers (Mac and Safari)

By | Posted on July 8, 2016 |

Ads by LiveShoppers will appear on the computer if you have installed this adware. We can also assume that Live Shoppers was able to get an access on your Mac system after you have installed dubious program. Mainly, installation of LiveShoppers are secretly carried out, without user’s consent. Most often it is not detected until the browser begins to display unwanted advertisements originating from LiveShoppers.

Pop-up ads relevant to coupon codes, deals, online offers, and savings are visible on browser that is affected by LiveShoppers. This program asserts that it can provide coupons and sales directly on the browser while shopping online. It also promises to post notifications and relevant ads based on recently viewed items. As you can notice, LiveShoppers is proficient in learning your web browsing habit. It knows what products you are interested with, and knows your search queries. In short, this adware was created with the function to record all your browsing activities. This is not a good sign because LiveShoppers may collect even your confidential details and personal information.

Advertisements set off by LiveShoppers includes some of your favorite products online. However, it may also contain misleading links that can direct browser to a webpage that hosts malicious code. Also, beware of links or offers that are far from reality, like huge discounts and very cheap products. You may end up in fraudulent transactions via these improbable ads.

Live Shoppers Ads

While the official website provides method to remove LiveShoppers from the computer, there seems to be something missing with the procedures. The adware have some hidden contents, which can only be found after running an anti-malware scan. Thus, to get rid of concealed files dropped by LiveShoppers adware, we have provided a tool that works perfectly on Mac system. Most of all, this tool is a free program that was developed by reputable security company.

Online Security Scanner Report for

Norton SafeWeb Not yet tested Community Rating: 0.0 Updated: July 08, 2016
MCAfee Site Advisor Link is safe Feedback: No Data Updated: July 08, 2016
AVG Threat Labs Currently safe Ratings: No Data Updated: July 08, 2016

Procedures to Remove LiveShoppers Adware from Mac

Below is a simple procedure to help you get rid of LiveShoppers from Macintosh system. Removal of the adware on various browser is also included.

It is highly suggested that you carry out all the steps in exact manner to effectively get rid of malware.

Step 1: Remove Browser Extensions that belongs to LiveShoppers

1. Locate the add-on or extension that is relevant to the adware i.e. LiveShoppers, SearchAssist. To do this, please follow the following depending on affected browser.

Safari – Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome – Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox – Choose Add-ons from the Tools menu. Look at both the Extensions and Plugins lists when it opens a new window.

2. Once you have located LiveShoppers, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 2: Delete Malicious Files that have installed LiveShoppers

1. Select and copy the string below to your Clickboard by pressing Command + C on your keyboard.


2. Go to your Finder. From the menu bar please select Go > Go to Folder…

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.LiveShoppers.agent
  • com.Software-Updater.agent

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing the LiveShoppers to be present on your Mac. Arranging all items to see the most recent ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4
5. Drag all suspicious files that you may find to Trash.

6. Repeat Step 2, numbers 1-5 procedures on the following folder (without ~):


7. Please restart the computer.

8. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

9. Look for any suspicious items that are similar to the ones in Step2, number 4. Drag them to the Trash.

10. Go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

  • LiveShoppers
  • MediaDownloader
  • Software-Updater

Optional: For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to LiveShoppers.

Step 3: Scan the System with Adware Removal Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including LiveShoppers.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, LiveShoppers is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 4: Remove LiveShoppers from Safari Home Page and Search

1. Open Apple menu and select Force Quit. You can also press Command + Option + Esc on the keyboard to access this feature.

2. From the list of applications, select Safari, and then click on Force Quit button. Wait for Safari browser to close.

Force Quit Safari

3. Now, hold down Shift key and launch Safari. Do this to avoid opening any unwanted window from LiveShoppers.

4. Go to Safari Menu located on upper left hand corner, and then select Preferences.

5. Under General tab, type the desired URL on Home Page area.

6. To set the default search engine, please go back to Safari Preferences.

7. Click on Search and select the desired search engine from the list to override LiveShoppers custom search engine.

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