How to Remove ShopTool (Mac and Safari)

By | Posted on July 9, 2016 |

ShopTool is just another annoying adware that was made as moneymaking tool to benefit its authors. This potentially unwanted program is effective on Google Chrome and Safari browser running under Macintosh system. Other systems may soon be the target of ShopTool (also called Shop Tool) because Windows and mobile version of this adware are under development.

If you are experiencing ShopTool pop-up ads and excessive browser redirects, there is a possibility that adware is installed. Potentially Unwanted Programs (PUP) such as this is known to be hiding on a number of shareware and third-party applications. Various websites are offering these as Download Managers, Utilities, Media Players, and Free Games specifically made for Mac OS X systems. Any of the mentioned software may be bundled with ShopTool. It is hard to predict what other adware are packed with it aside from the shopping tool.

Once you install freeware, ShopTool and other adware in this collection likewise loads on the computer without your knowledge. In particular, ShopTool will run own settings and do several changes on your browser. After a few moments, ShopTool ads begin to appear on the browser. Included are Deals, Coupons, Savings, Discount, and savings from several retail websites.

Shop Tool Ads

ShopTool is just a mimic of WebShoppers and LiveShoppers. Actually, there several variants of this adware that shares the same purpose. Their goal is to generate online revenue through publishing of advertisements and marketing campaign. At first, user sees ShopTool as s worthy tool to obtain discounts for their online shopping. They are unaware that it was published free for the sake of gaining profit over the internet.

Online Security Scanner Report for macshoptool.com:

Norton SafeWeb Not yet tested Community Rating: 0.0 Updated: July 09, 2016
MCAfee Site Advisor Link is safe Feedback: No Data Updated: July 09, 2016
AVG Threat Labs Currently safe Ratings: No Data Updated: July 09, 2016

Procedures to Remove ShopTool Adware from Mac

Below is a simple procedure to help you get rid of ShopTool from Macintosh system. Removal of the adware on various browser is also included.

It is highly suggested that you carry out all the steps in exact manner to effectively get rid of malware.

Step 1: Remove Browser Extensions that belongs to ShopTool

1. Locate the add-on or extension that is relevant to the adware i.e. ShopTool, SearchAssist. To do this, please follow the following depending on affected browser.

Safari – Choose Preferences from the Safari menu, then click the Extensions icon. This will open a window showing all installed extensions.

Chrome – Select Preferences from the Chrome menu, and then click the Extensions link found on the left pane.

Firefox – Choose Add-ons from the Tools menu. Look at both the Extensions and Plugins lists when it opens a new window.

2. Once you have located ShopTool, click on Remove or Uninstall, to get rid of it.

3. Close the browser and proceed to the next steps.

Step 2: Delete Malicious Files that have installed ShopTool

1. Select and copy the string below to your Clickboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder…

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

Command + V

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • com.ShopTool.agent
  • com.Software-Updater.agent

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing the ShopTool to be present on your Mac. Arranging all items to see the most recent ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

Option + Command + 4
5. Drag all suspicious files that you may find to Trash.

6. Repeat Step 2, numbers 1-5 procedures on the following folder (without ~):

/Library/LaunchAgents

7. Please restart the computer.

8. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

9. Look for any suspicious items that are similar to the ones in Step2, number 4. Drag them to the Trash.

10. Go to your Finder and open the Applications Folder. Look for subfolders with the following names and drag them to Trash.

  • ShopTool
  • MediaDownloader
  • Software-Updater

Optional: For locked files that cannot be removed, do the following:

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Select the process you want to quit.

Force Quit Locked Files

3. Click on Force Quit button.

4. You may now delete or remove locked files that belongs to ShopTool.

Step 3: Scan the System with Adware Removal Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

Click here to download MBAM for Mac (this will open a new window)

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including ShopTool.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Malwarebytes Anti-malware for Mac

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, ShopTool is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

Step 4: Remove ShopTool from Safari Home Page and Search

1. Open Apple menu and select Force Quit. You can also press Command + Option + Esc on the keyboard to access this feature.

2. From the list of applications, select Safari, and then click on Force Quit button. Wait for Safari browser to close.

Force Quit Safari

3. Now, hold down Shift key and launch Safari. Do this to avoid opening any unwanted window from ShopTool.

4. Go to Safari Menu located on upper left hand corner, and then select Preferences.

5. Under General tab, type the desired URL on Home Page area.

6. To set the default search engine, please go back to Safari Preferences.

7. Click on Search and select the desired search engine from the list to override ShopTool custom search engine.

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